Privacy Policy

Last updated: 2 March 2026

M City Cars ("we", "us", or "our") operates the website https://www.mcitycars.co.uk/ (the "Website"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Data Controller

Drive Automotive is the data controller responsible for your personal data.

Company name: M City Cars
Website: https://www.mcitycars.co.uk/
Contact email: [email protected]


2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, job title, company name
  • Contact Data: email address, telephone number
  • Technical Data: IP address, browser type, operating system, and website usage data
  • Enquiry Data: information submitted via contact forms, email enquiries, or phone calls

We do not knowingly collect special category data.


3. How We Collect Your Data

We collect personal data through:

  • Direct interactions (e.g. contact forms, email correspondence, telephone calls)
  • Automated technologies (e.g. cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide requested information or services
  • Manage and maintain our relationship with you
  • Improve our website and services
  • Comply with legal or regulatory obligations


5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have provided clear consent
  • Contract – where processing is necessary to perform a contract
  • Legitimate Interests – where processing is necessary for our legitimate business interests and does not override your rights
  • Legal Obligation – where required by law

6. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share data with trusted third parties who provide services on our behalf, including:

  • IT and website hosting providers
  • Professional advisers (e.g. legal, finance, accounting)

All third parties are required to protect your data and process it in accordance with applicable data protection laws.


7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, or reporting requirements.


8. Data Security

We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.


9. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.


10. Cookies

Our Website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.


11. International Transfers

We do not transfer your personal data outside the UK unless appropriate safeguards are in place.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


13. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk


Visiting Us

Based in Ditchling

3.3 miles from Plumpton train station

Our Location

M City Cars

Compound 14

SM Tidy Industrial Estate

Ditchling

Hassocks

BN6 8SG

Opening Hours

We are open most days, but please get in touch before making a visit to ensure we are available to see you
Monday Appointment Only
Tuesday Appointment Only
Wednesday Appointment Only
Thursday Appointment Only
Friday Appointment Only
Saturday Appointment Only
Sunday Closed

M City Cars is authorised and regulated by the Financial Conduct Authority, FRN: 824000. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase and may receive differing commission levels from each of them for the introduction. It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact M City Cars at Compound 14, SM Tidy Industrial Estate, Ditchling, Hassocks, BN6 8SG. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk